Nov 04, 2022

Store Supervisor

$19.00 hourly
  • Duty Free Americas
  • IAD - Washington Dulles Intl Airport (IAD), Saarinen Circle, Dulles, VA, USA
Full time Retail

Job Description

The Store Supervisor is responsible for providing assistance to the Store Management in all aspects of operations for a fast-paced, high volume duty-free retail store. This includes store operations in absence of managers, demonstrating outstanding sales and customer service skills for sales and support store associates, generate sales, store housekeeping, loss prevention, merchandising, pricing, cash register operations (POS), adherence to U.S. Custom Regulations and all company policies and procedures.

Ensure customers receive outstanding service by providing a friendly environment which includes greeting
and acknowledging every customer and handling inquires in a professional manner.
2. Assist customers in sales function by identifying and fulfilling customer needs, up-sells and add-on
purchasing.
3. Manages store in the absence of Store Manager or Assistant Manager which includes; performing store
opening and/or closure procedures, work schedule assignments, informing managers of any
customer/associate issues or complaints, ensure compliance of U.S. Customs Regulations and company
policies and procedures.
4. Assist in sales training by demonstrating outstanding sales skills, product knowledge information,
merchandise promotions, test merchandise and advertisements
5. Assist in processing and replenishing merchandise
6. Assist in floor moves, merchandising, display maintenance and light store housekeeping.
7. Adhere to Company policies, procedures and practices including pricing, U.S. Custom regulations and loss
prevention.
8. Performs other duties as required.

Airport Location

Dulles International Airport

Store/Restaurant Name

Duty Free Americas

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